Business Applications

CRM & Sales Management

Capture every enquiry, manage your pipeline and automate follow-ups, giving sales teams focus and management complete visibility.
Overview

Turn more enquiries into customers

Leads arrive from websites, calls, walk-ins, referrals and campaigns, and too many are lost to slow or forgotten follow-up. A CRM brings every lead and customer interaction into one place, so nothing slips through the cracks.

We implement and tailor CRM for your sales process, connecting it to your website forms, telephony, email and accounting. Our cloud product, Zavoly CRM, is available for teams that want to start immediately, and we build custom CRM solutions where requirements are specialised.

Features

Key capabilities

Lead management

Capture leads automatically from web forms, calls and campaigns, then qualify, assign and track them.

Contacts & accounts

A complete history of every customer, including interactions, documents, quotations and orders.

Pipeline management

Visual sales pipelines with stages, probabilities and forecasts that show what will close and when.

Follow-ups & tasks

Scheduled calls, meetings and reminders with overdue alerts, so every lead receives timely attention.

Quotations & billing

Professional quotations, invoices and payment tracking linked directly to each opportunity.

Automation & reports

Automated assignments, email and SMS notifications, and reports on sources, conversions and team performance.

Integrations
Website formsEmailSMSWhatsAppTelephonyAccountingERPExcel import
Implementation

From demo to go-live

01

Consult & demo

We understand your operations and demonstrate the solution against your real scenarios.

02

Configure

Workflows, roles, documents and reports are configured, and customised where needed.

03

Migrate & train

Existing data is migrated and your teams are trained on their day-to-day tasks.

04

Go live & support

Guided go-live followed by responsive support, updates and continuous improvement.

FAQ

Common questions

Answers to what clients usually ask us about CRM & Sales Management.

Have a different question? Talk to our team.

Do you offer a ready-to-use CRM?
Yes. Zavoly CRM, our cloud CRM product, can be set up quickly. Visit zavoly.com for plans and a free trial.
Can you build a CRM tailored to our process?
Yes. For specialised sales processes we configure or custom-build CRM functionality and integrate it with your existing systems.
Can we import our existing leads?
Yes. Leads and contacts can be imported from Excel or your current system during set-up.
Does the CRM work on mobile?
Yes. Sales teams can access leads, update follow-ups and log activities from their phones.

See it working with your own data

Book a personalised demo. We will walk through the solution using your workflows and answer every question.